Provisioning Administrator (Order processing)

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(Preferred for Singapore based candidates)

Our client, a US network services MNC in town is looking for a Provisioning Administrator (6 months contract)

This position reports to Project Manager, Team Leader

Key Responsibilities:

Provide support to the Provisioning Function:

• Customer order and network service activation across the Asia Pacific region.
• Assist with queries, orders change requests, service details
• Co-ordination activities across all location to ensure delivery dates agreed are met

Key Duties

• Ensure all regional service orders, customer details and supplier data are entered and maintained Orion data base.
• To send completion and cancellations letters to customers across the region.
• Allocate order information to appropriate engineering staff/locations for all services and ensure resources are adequately allocated.
• Oversee order activities to ensure timely activation.
• Monitor circuit order performance, proactively addressing any issues that arise.
• Produce ad hoc reports for customers, Line lists Lac reports etc.
• Enter and maintain all carrier related cost data in accordance with company's global requirements
• Provide general administrative support to the Network Services Department
• Test and Turn up services (Subject to adequate training and achievement milestones)
• Work with relevant teams on company service mergers

Requirements

• Minimum 1 year relevant experience
• Experience in international carrier and telecommunications provisioning advantageous
• Excellent written and verbal communication skills
• Proven attention to detail
• Must be mature minded
• Ability to multi task and meet deadlines
• Strong MS office skills with Word, Excel and strong database skills
• Ethernet experience an advantage

General CV submission 

Country: Singapore

Employment Type: Full time

Salary: Open