Sales Operation Manager (Inventory and order expedition)

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  • Plans and coordinates the functions, resources and activities of the Supply Chain including import/export, inventory planning and control, customer service and product distribution in order to ensure an optimally cost effective flow of material and a high level of customer service.
  • In charge for inventory management and analysis to improve the capital efficiency on stocks and minimize risks of write-off of excess, expired and obsolete products. Responsible for forecasting, management of demand and supply, inventory management and allocations of products to meet requirements within the Asia-Pacific Region. Works closely as an integral part of the global supply chain in achieving inventory optimization for each product division


Key activities & Accountabilities

  • Manages inventory planning and controls activities in the warehouse and in consignment.
  • Coordinates and controls the different activities of customer service to ensure a high level of customer satisfaction in line with business strategies.
  • Support sales requirements through the facilitation and control of the process of imports of goods from point of origin at distribution centres to the warehouse.
  • Coordinates product distribution based on workable orders placed in the system.
  • Manages the product warehousing, transportation and disposal according to Company quality standards.
  • Coordinates the monthly forecasting process activities
  • Acts as the primary contact with the distribution centre and the regional Demand Planning team.
  • Collaborates with AP countries to support their sales plan.
  • Manages product phase in/phase out and product rationalization.
  • Updates revenue and non-revenue forecasts, analyzes forecast accuracy performances of the countries
  • Analyzes weekly backorders of countries
  • Expedites supplies upstream
  • Rationalizes safety stock
  • Allocates critical parts
  • Manages replenishment signals of countries to achieve inventory optimization
  • Sets planning parameters
  • Engages in global planning activities
  • Excess, expired & obsolete inventory management
  • Reviews excesses of countries, authorizes returns and redeploys inventory to other satellites.
  • Identifies expired or obsolete products for write-off
  • Carries out demand and supply planning analysis based on sales forecasts from sales and marketing.
  • Reviews statistical data on all aspects of planning and advises management of inventory plan issues.
  • Manages and directs actual delivery against schedules and. Takes action to eliminate delays and ensure adherence to plans
  • Maintains stock records and electronically manages minimum and maximum inventory levels. Reports on outstanding stock balances or shortages of product. Manages weekly replenishment process.
  • Controls and manages excess, expired and obsolete products to minimize the risk of write-offs.
  • Generates inventory analysis reports as per schedule
  • Works together with warehouse personnel to ensure inventory accuracy through regular cycle counts.



  • Experience in sales order management
  • Regional sales experience in Asia Pacific region, including managing sales teams and key regional accounts
  • Software skills (Word, Excel, PowerPoint, etc).
  • Understanding the language of business practices, logistics, transportation & warehousing terminology.
  • Excellent commercial awareness and business acumen


General CV submission 


Country: Singapore
Employment Type: Full time
Salary: Open