Project cum Service Delivery Manager (professional services)

Published: Friday, 31 December 2010

Coach, mentor and manage a team highly technical resources consisting of 10 network, system and security postsales deployment specialists
Implement best practices in project delivery
Provide Customer Issues Management for post project implementation
Project delivery of IT professional services (system integration services), covering:
- Project planning
- Requirements gathering
- Documentation
- Problem escalation and management
- Troubleshooting and offering workaround solutions
- Proactive prevention of problems
- Identification of trends

3 years Team leading exp in leading a project delivery team
Issue Management Skills
Broad Technical Skills
People Management skills
Process Reengineering Skills
Presales Engagement Skills

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Country: Singapore
Employment Type: Full time
Salary: Open