Regional Technology Manager (strategies in support ops)

Published: Monday, 08 March 2010

Our client is a global business process outsourcing services and solutions organisation.
 
This ROLE seeks to provide leadership in the development, deployment and maintenance of technology strategy, standards and support  so as to aid the service delivery organisation (SDO) in their global delivery strategies for MNC outsourcing clients
 
Evaluation and adoption of Emerging technologies so as to achieve productivity benefits to the company support processes
Architecture design, development & build
Enhancement, optimization, integration,  and scaling up of existing system environments
Infrastructure refresh , new technology deployments
Data centre and server consolidations & optimization
Issues escalation
Release Management
Administrative support
Training
Technology analysis support
to a range of stakeholders.
 
 
Requirements
 
. 8-10+ IT experience
. Knowledge of and experience in business analysis, business consulting, project methodologies and management.
. 3+ in Technology Strategy development
. 3+ years experience development of architecture for multi-technology integration taking into consideration Application/Workflow, Framework, Middleware, Web servers, Database, Networks and Hardware
. Track record in working with staff and client personnel in the implementation and use of architectures, standards and guidelines for the specification and management of external stakeholder environments
. Policy and Procedure development
. Previous experience managing projects and virtual teams
. Bachelors level qualification in Information Management, Computer Science or related disciplines  
. Strong Regional Support Operations Implementation, Enhancement and Management experience 
. IT Architecture certification
. ITIL, Security Certified
. Asia including Japan experience


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Country: Singapore
Employment Type: Full time
Salary: Open