Reporting to the Senior Director, Service Marketing based in US, our client is seeking a Global Product (Services) Marketing Manager .

This position will head the Service Marketing Team based in Singapore. This position will be responsible for developing specific marketing plans and activities for specific product(s) or product line(s) to establish, enhance or distinguish product placement within the competitive arena. Develop business plan and product positioning in the marketplace. Oversees market research, monitors competitive activity and identifies customer needs.

 

Key Responsibilities:

Responsible for development of products (services and solutions) addressing global as well as regional customer support requirements

Key activity includes development of value added services to address customer and strategic business requirements (Example: Web Based Support and Training Services, Escalated Logistics and Technical Service, Site and Cell Management, etc.)

Manages coordination with regional and corporate organizations to ensure successful program rollout

Performance measures include increase in regional and global services revenue as a result of newly developed profitable products offerings

Develop regional strategic direction from market information and corporate marketing direction

Selects and develops personnel to ensure efficient operation of the function

Required Knowledge, Skills, and Abilities

Degree in Marketing or Business Administration or Engineering

At least 5 years of relevant working experience in a similar capacity

Able to interact with both internal and external senior level management

Good judgment in selecting methods and techniques for obtaining solution

Possess excellent presentation and negotiation skills

Additional Skills & Experience

Must be independent and analytical

Effective communication skills required ensuring highest level of customer satisfaction

Very organized and detailed

Motivated and possess the composure to work under pressure and meeting deadlines

Customer-oriented with ability to lead or drive service marketing projects