IP Network Specialist (VPN network owner)

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(Preferred for Singapore based candidates)

• To have overall ownership of Customer IPVPN network/design and manage customer's organic growth.
• Work closely with Pre-Sales on complex designs to provide technical advice and validation.
• Provide post sales support.
• Validate/manage change management process.
• Review network performance and design, identify the measures to improve the efficiency and service level.
• Perform level 3 technical support and escalation from the Operations team to resolve highly complex technical issues on IPVPN.
• Take the lead in handling difficult or chronic problems, identifying root cause and preventive measures.
• To attend regular Customer service review meetings and perform VPN audits as required.
• Maybe required to work odd hours occasionally to implement network changes for Global accounts.

Requirements

• Good Degree in Computer / Electronics Engineering, or any other relevant discipline.
• At least 5 yrs of work experience in customer-facing organisations within the IT industry, preferably from Telco background.
• Possess good knowledge and understanding in Internetworking, IP routing protocols, voice and troubleshooting for MPLS/IP VPN based networks.
• Knowledge of VoIP/IPT is an added advantage.
• Experience with Cisco routers/ switches.
• Candidates with CCNP or CCIE certification is desirable.
• Familiar with Unix/Linux and scripting will be added advantage .
• Customer/Vendor Management experience.
• Good communication skills, committed and a team player.
  
  

General CV submission 

Country: Singapore

Employment Type: Full time

Salary: Open