IP Network Specialist (VPN network owner)

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(Preferred for Singapore based candidates)



  • To have overall ownership of Customer IPVPN network/design and manage customer's organic growth.
  • Work closely with Pre-Sales on complex designs to provide technical advice and validation.
  • Provide post sales support.
  • Validate/manage change management process.
  • Review network performance and design, identify the measures to improve the efficiency and service level.
  • Perform level 3 technical support and escalation from the Operations team to resolve highly complex technical issues on IPVPN.
  • Take the lead in handling difficult or chronic problems, identifying root cause and preventive measures.
  • To attend regular Customer service review meetings and perform VPN audits as required.
  • Maybe required to work odd hours occasionally to implement network changes for Global accounts.


  • Good Degree in Computer / Electronics Engineering, or any other relevant discipline.
  • At least 5 yrs of work experience in customer-facing organisations within the IT industry, preferably from Telco background.
  • Possess good knowledge and understanding in Internetworking, IP routing protocols, voice and troubleshooting for MPLS/IP VPN based networks.
  • Knowledge of VoIP/IPT is an added advantage.
  • Experience with Cisco routers/ switches.
  • Candidates with CCNP or CCIE certification is desirable.
  • Familiar with Unix/Linux and scripting will be added advantage .
  • Customer/Vendor Management experience.
  • Good communication skills, committed and a team player.


General CV submission 


Country: Singapore
Employment Type: Full time
Salary: Open