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L2 Systems and Application Support (UNIX websphere, java, apache)


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(Preferred for Singapore based candidates)

Our client is a global IT services company provideing real time, mission critical support services to the aviation industry.

This role will sit in their command centre (SG) as part of 12 hour support (8am to 8pm) required from this centre. The support will cut over to another centre in Europe to cover after their session.

 

  • Provide L2 technical support to Check-in Applications
  • to support, troubleshoot, analyze and investigate i
  • to install and configure applications
  • Knowledge of ITIL and service management practices and procedures

 

Experience

  • 2+ Years experience dealing with Linux, SQL, MQ, Tomcat, Apache or dealing with Windows Desktop Installations
  • Must have dealt directly with external customers delivering to SLAs
  • Operational and administrational experience working with Windows O/S
  • Infrastructure Support Experience - Desktops
  • Network and application support experience
  • Dealing with bespoke applications
  • Operational experience working with Linux O/S
  • Infrastructure Support Experience eg, Oracle, SQL, MQ etc.
  • WEB Server experience with Tomcat and Apache
  • Middleware experience with WebLogic and WebSphere

Education & Qualifications

  • Minimum Degree / Certificate in Computer Science, Electronic Engineering, or equivalent Telecommunications in country qualification, applicable vendor / technology entry level certification or equivalent work experience
  • ITIL Foundation Certificate
  • Six Sigma Awareness

Experience in the following technology

  • JAVA
  • Apache WEB
  • Apache Tomcat Application Server
  • DROOLS (IBM)
  • IBM MQ
  • Oracle 11g
  • Dataguard
  • Tivoli Storage Manager
  • Red Hat Enterprise Linux and Virtualisation

Work Hours

  • Staggered 8 hour morning of afternoon shift on weekdays
  • 1 weekend support per month

 

General CV submission 

 

Country: Singapore
Employment Type: Full time
Salary: Open