L2 Operations Support Engineer (AD, wintel, network)

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Responsible with Installing, supporting, maintaining and Point of Contact for Customers. Provide 2^nd level Platform, Infrastructure, Applications support. Adopting SDLC and ITIL Process for Projects and Operational Related activities.

Key Responsibilities:

• Multiple Domain Administrator across Global Domain Infrastructure
• Ensure Corporate Standards & Policies are adhered to
• Ensure Compliance with all standard and procedure to both business policies and governing bodies requirement
• Ensuring applications are implemented in accordance to Global Infrastructure Standard
• Handle Service , Incident , Change , Problem Request Assigned to L2 Operation Team

Key Requirements

• Strong Active Directory Understanding and Implementation
• Hierichical multiple domain knowledge
• Scripting troublehsooting and implementation knowledge for AD implementation automatio
• Strong ITIL best practices knowledge
• Good background in supporting mission critical applications
• Some background in Network troubleshooting

Salary and work hours

• Permanent Position
• up to 55K pa
• Mon - Fri : staggered AM/PM shift (7.30am-2.30pm /1.30-8.30pm)
• 1 to 2 weekend work a month

General CV submission 

Country: Singapore

Employment Type: Full time

Salary: Open