Proactive Surveillance Agent (LINUX, network, ITIL, level 1.5)

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• Responsible to provide proactive fault monitoring and first level incident management for the entire set of products supported in the Command Centre. The products are, but not limited to:
• Bag Manager, Bag Message, Messaging (Type B, Type X, Open Systems), server environments (Windows, Unix & AIX).

Essential Requirements

• Diploma or Degree in Computer Science, Data Communications, Electrical Engineering (or equivalent).
• 1 to 3 years experience of basic troubleshooting of network protocols.
• Knowledge and/or experience with multi-tasking operating systems (Aix/Linux/Windows) is a must.

Good to have

• Experience with cluster environment (especially AIX HACMP) would be an asset.
• Experience with MQSeries (or other message queuing system) would be an asset.
• Experience with SQL / Oracle database environments would be an asset.
• Knowledge of Airport/Airline Operations would be an asset.
• Experience in customer services / helpdesk environment would be an asset.

Work Hours

• Mon to Fridays (alternate AM/PM shifts  from 7.30am/1.30pm, 7 hours work day)
• Weekends (2 days a month on 12 hour day shift)

Salary

• Base salary 3 to 3.3K
• Fixed shift allowance 300 per month
• Overtime pay if required

General CV submission 

Country: Singapore

Employment Type: Full time

Salary: Open