Client Engineers (server hardware, field service)
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(Preferred for Singapore based candidates)
4 openings
Our client provides computer system and LAN/WAN services to mission critical, multi-vendor, multi-site applications in the Financial, Telecommunications and Research and Development markets.Our client's broad spectrum of IT design, procurement, project management and maintenance services, includes 24/7 managed network and systems support.
They have an opening for a technical professional to function as a Field Service Engineer. They are looking for a self-motivated, dedicated individual who is ready to put their technical skills to work in a fast-paced, customer focused environment. Utilizing your technical knowledge, you will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyze and diagnose HP, Dell and IBM servers in a critical environment.
Job Description:
- Install, troubleshoot, and maintain client equipment (e.g. HP/SUN/IBM Servers).
- Identify, analyze, and repairs product failures.
- Maintain and order spare parts as needed.
- Determine and recommend which product or services best fit the customers' needs.
- Relies on experience and judgment to plan and accomplish goals.
- Familiar with a variety of the field concepts, practices, and procedures a plus.
Experience and Skills Required:
- Possess positive attitude and strong analytical skills
- Must be a self-starter who is able to work independently without supervision and within a team environment
- Must possess a professional demeanor and the ability to develop effective working relationships with end users and stakeholders
- Should be a good team player
- Working experience with Hardware RAID (e.g. IBM ServeRAID, HP SmartArray, Dell PERC)
- Working experience with Remote Access Cards (e.g. IBM IMM, HP iLo, Dell iDRAC)
- Working experience with IBM BladeCenter
- Working experience with HP BL\DL\ML series
- Working experience with Dell PowerEdge series.
- CompTia A+ and/or Server+ certification a plus.
General CV submission
- Country: Singapore
- Employment Type: Full time
- Salary: Open