Monitoring Solution Specialist

Published: Friday, 12 April 2019

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(Preferred for Singapore based candidates)

  • Solution Specialist with Enterprise Monitoring experience. Works with corporate-wide technical staff and large external clients on complex projects and tasks. May provide coaching to team members.
  • Designs, installs, implements, maintains, and troubleshoots complex monitoring software solution and its related services
  • Standardize, develop, customize, tune and optimize monitoring solution based on requirement
  • Integrate with other internal systems and ticketing tools
  • Deploy and maintain automation engine solution for monitoring tools
  • Responsible for provisioning, decommission and maintenance of monitoring services
  • Perform long term capacity planning for monitoring suite of tools
  • Troubleshoot and support for ticket escalated to Level 3
  • Define processes and policies in relation to regional monitoring systems based on the Company processes, requirements and standard

REQUIREMENTS

  • Recognized Degree in Computer Engineering / Information Systems/ Electrical / Electronic
  • Minimum of 3+ years working experience IT Data Center Monitoring Systems
  • Strong knowledge in IT Data Center monitoring solution and hands on experience in managing Microfocus/HP/SCOM and other monitoring products will be an advantage
  • Experience with Windows / Linux /IBM AIX administration in an enterprise environment
  • Incident, Change and Problem Management Skills (ITIL)

 


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Country: Singapore
Employment Type: Full time
Salary: Open