Desktop Support Engineer (Oil Company 2.8K)

Part of a team that supports more than 200 end users.

Provide premium VVIP support

Provide PABX support and administration

Provide network patching and support

Manage and support video conference facilities

Manage Singapore desktop assets

In-charge and manage desktop support day to day operations

Configure Remote Dial up Access (VPN)

Install and configurie peripherals like scanners, Handheld,  CD Drives, Sound Cards and peripherals

Ensuring SLA are met with quality support services rendered

Handling of internal and external escalations

Vendor management

Provide next tier of support for regional desktop support engineers

Provide inductions programs and trainings to team, new hires and Helpdesk.

Process, service and operations improvements

Conduct new applications testing, documentations and implementation planning

Env: WinXP/2000, Outlook

General CV submission 

Country: Singapore

Employment Type: Full time

Salary: Open