Our client , is a leading system integrator of customer interactive solution in the region. Their core business is in developing world class contact centres for our global clientele. They focused on providing contact center solutions to solve competing demands to increase number of customer contacts, maximize their outcome, and reduce the cost of servicing these clients while enhancing their satisfaction levels.They tackle these challenges by building creative, fully automated customer self-service channels using Natural Language Speech, touchtone or web; and providing a suite of agent productivity enhancement tools.

 

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