Service cum Project Delivery Manager (network infrastructure projects)

Published: Wednesday, 05 December 2007
Our client a global systems integrator and network managed services provide with annual $100 million turnover with operations spanning APJ
Part of a team of 4 SDM, you will be supporting singapore based accounts including banks and telco service providers
Duties and Responsibilities  
· Manage team of service engineers 
· Manage service delivery and project delivery to end customers (managed accounts)
· Responsible for the relationship with the customers for service related issues 
· Help improve all system and processes associated with service delivery 
· Diploma or Degree in Information Technology, Computer Science or equivalent 
· Must have good knowledge and experience in Cisco product 
· Must be familiar with managing KPIs and SLAs 
· Strong interpersonal and project management skill 
· Possess good customer handling skills 
Salary up to 90K per annum 

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Country: Singapore
Employment Type: Full time
Salary: Open