Service cum Project Delivery Manager (network infrastructure projects)

Published: Wednesday, 05 December 2007

Our client a global systems integrator and network managed services provide with annual $100 million turnover with operations spanning APJ

Part of a team of 4 SDM, you will be supporting singapore based accounts including banks and telco service providers

Duties and Responsibilities

· Manage team of service engineers

· Manage service delivery and project delivery to end customers (managed accounts)

· Responsible for the relationship with the customers for service related issues

· Help improve all system and processes associated with service delivery

Requirement

· Diploma or Degree in Information Technology, Computer Science or equivalent

· Must have good knowledge and experience in Cisco product

· Must be familiar with managing KPIs and SLAs

· Strong interpersonal and project management skill

· Possess good customer handling skills

Salary up to 90K per annum

General CV submission

Country: Singapore

Employment Type: Full time

Salary: Open