Operations Executive or Manager (BPO services)

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(Preferred for Singapore based candidates)

Our client provides Business Process Outsourcing and Storage Archival Services

Job Description

• Reports to The Head of Department
• Manage the Operations Team’s day-to-day activity
• Support and oversees a group of 30 operation staff
• Oversee the efficient & on-going improvement workflow
• Ensure the timely delivery of regular reports through the various reporting system
• Make continuous improvement to the SOP
• Ensure the smooth running of daily operation
• Participate in any ad hoc activity related to the Operations

Requirements

• Bachelor Degree and above
• 5 years of digitization working experience
• Manpower management
• KPI management
• Leadership skill
• Problem-solving skills
• Good analytical skills
• Knowledge in digitalization is preferred
• Able to start immediately

Country: Singapore

Employment Type: Full time

Salary: Open