Operations Executive or Manager (BPO services)

Published: Monday, 08 December 2014

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(Preferred for Singapore based candidates)

Our client provides Business Process Outsourcing and Storage Archival Services

Job Description


  • Reports to The Head of Department
  • Manage the Operations Team’s day-to-day activity
  • Support and oversees a group of 30 operation staff
  • Oversee the efficient & on-going improvement workflow
  • Ensure the timely delivery of regular reports through the various reporting system
  • Make continuous improvement to the SOP
  • Ensure the smooth running of daily operation
  • Participate in any ad hoc activity related to the Operations



  • Bachelor Degree and above
  • 5 years of digitization working experience
  • Manpower management
  • KPI management
  • Leadership skill
  • Problem-solving skills
  • Good analytical skills
  • Knowledge in digitalization is preferred
  • Able to start immediately
Country: Singapore
Employment Type: Full time
Salary: Open