Parent Category: Job Listings - Public Domain Listings Category: Analysts (Business / Intelligence / Data / Market / Research) Published: Wednesday, 28 April 2021
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral

Business Process Analyst at NTT

Job Description

Job Description: Individuals in this position are responsible for the governance of process performance and process change. He/She will be accountable for process or assigned processes from end-to-end which includes implementation, maintenance and improvement of this process. Drives process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices. Will provide operational support for a business segment, group or team. Brings expertise or identifies subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures, etc. Advises business groups by providing strategic direction to initiative prioritization, integration and resource application. Ensures that policies and procedures align with corporate vision. Key roles and responsibilities: Development and documentation of an end-to-end processes aligned to policies Benchmark processes against industry leaders and identify external best practices. Accountable for the overall performance and results of the process. Ensure the identification and management of critical process success factors. Manage process improvements, including opportunities for automation of process steps and data driven performance measures. Conduct process reviews and approve or reject process deviation requests. Agree on process responsibilities across organisational silos and drive adherence to the process. Reporting of process status, related KPI's and progress to peers and executives. Facilitation, resolution of escalated cross-functional issues. Representation of the process to all external groups. Identify training needs and ensure that process owners educate relevant end users to operate processes effectively. General knowledge, skills and attributes: Expert knowledge on processes and up and downstream impact of process steps Fluent in change management and continuous improvement methods, such as Six Sigma or Lean Excellent problem solving and root cause analysis ability Comfortable with ambiguity and change Ability to develop and entrench change techniques in an organisation Interested and qualified candidate may send updated resume to This email address is being protected from spambots. You need JavaScript enabled to view it. Show more

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Hits: 25
Country: Singapore
Employment Type: Full time
Salary: Open