Parent Category: Job Listings - Public Domain Listings Category: Analysts (Business / Intelligence / Data / Market / Research) Published: Tuesday, 20 October 2020
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral

Executive, Business Analyst at Income

   Employer Referral

Job Description

Job Description Business Excellence (BE) Department plays a pivotal role in driving the operations strategies to transform the organisation into one that is customer-led . Through driving business process re-engineering, analytics, digital and mobile-first, we deliver differentiated and superior customers’ experience. In BE team, you will be part of the Business Analyst Centre of Excellence (CoE) for Policy Services. You shall possess strong business analysis and communication skills to fill the role so as to implement operational strategies to achieve INCOME Goals 2025. This includes the delivery of an empowering customer experience enabled by integrated digital processing and mobile capabilities. The BA CoE supports business in product launches, process re-engineering, business and regulatory initiatives that seeks to achieve operations excellence. Key Responsibilities Include Participate in business process analysis, propose new ways of working that seek to streamline and achieve operations efficiency. In this aspect, y ou will work with stakeholders to understand business needs, translate them into actionable operational requirements Conduct system and process gap analysis with key stakeholders, including business users, IT and technology vendor. You will put together the finalised business rules and re-designed processes for automation Review Business Requirement specification, devise test plan and conduct User Acceptance Testing (UAT) Provide post-implementation support in customers or system-related issues. Perform data analytics to gain new insight into customer behavior and optimisation of existing business processes to deliver a better customers’ experience Constantly leverage on new capabilities to transform operations through digitalisation and mobile-first Job Qualifications Degree in Computing, Engineering or Technology or higher qualification. At least 2 years of relevant experience, preferably in Life and Health Insurance Passionate with digital transformation and possess relevant track records in handling process re-engineering projects Proactive, resourceful and able to engage stakeholders from different business domains Good project management skills Ability to work with partners across the organization to achieve a common goals Adaptable and able to work well with different organisation culture and behaviour Strong sense of drive and commitment to deliver on responsibilities Show more

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Hits: 420
Country: Singapore
Employment Type: Full time
Salary: Open