Goodpack Limited

Parent Category: Job Listings - Public Domain Listings Category: Analysts (Business / Intelligence / Data / Market / Research) Published: Tuesday, 20 October 2020
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral

Head of Business Solutions & IT Quality at Goodpack Limited

   Employer Referral

Job Description

The role of Head of Business Solutions & IT Quality is created to improve alignment between Goodpack business capability and organizational needs, and the design of business solutions as Goodpack evolves and scale up. The role will work with cross functional stakeholders, to conceptualize, introduce and sustain new business processes and capabilities for internal and external users. This role will also be responsible for driving continuous improvement initiatives within IT to improve the IT Service Delivery to the organization and external stakeholders.This position reports to the Company CIO. ESSENTIAL DUTIES AND RESPONSIBILITIES Business Solutions IT Business partner to the Business and functional leaders to understand the evolving business capability needs Lead conceptualization and design of business process and define IT requirements with leaders from all business functions Lead communication and change management initiatives to introduce new process and business solutions to the organization Evolve and manage changes to standard business solutions, to address changing business needs Define, analyze, solve, and document the business requirements and processes to program/project specifications and objectives. Write functional specifications using cases and requirements that describe the necessary system changes or new system features. Provide functional support to the development team to use the functional specifications and requirements to develop technical solutions. Identify and assess complex problems, and create solutions that require in-depth evaluation of variable factors and will be implemented by the team. Ensure business requirements are well defined for IT development Demonstrate planned / Developed solutions, and ensure the solutions are aligned with business needs and goals Drive business solution adoption, assess solution effectiveness, and drive continuous improvement initiatives Define and execute initiatives to sustain and scale solutions implemented. IT Quality Management Define and implement quality improvement initiatives for IT delivery processes Assess and measure effectiveness of IT processes, and devise remedial plans Drive IT process continuous improvements with internal and outsource teams Conduct surveys and assessment with IT stakeholders assess areas of IT service deficiency. JOB QUALIFICATIONS & KNOWLEDGE REQUIREMENTS A recognized Degree in Computer Science, Business Technology or equivalent. An MBA will be advantageous Lean Six Sigma certified Min 5 years working experience in consulting, and min of 5 years in non-consulting IT roles Solid experience in designing cross function processes & IT solutions / ERP implementations Experience in interactions with senior management or C-suites. Preferred experience in Logistics and assets management industry Strong communication and interpersonal skills to liaise with a wide cross-function of the global team and external parties Good business acumen with experience working with cross functional stakeholders Not shy to challenge working peers and stakeholders Experience in Data Analytics tools will be advantageous Independent Self Starter, passion to achieve targeted outcomes Willing to travel globally. “By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).” Show more

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Country: Singapore
Employment Type: Full time
Salary: Open