WS Audiology APAC

Parent Category: Job Listings - Public Domain Listings Category: Project Manager Published: Friday, 19 February 2021
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.

Senior System Analyst - ERP at WS Audiology APAC

Job Description

Formed in 2019, through the merger of Sivantos and Widex, WS Audiology combines over 140 years' experience in pioneering the use of technology to help people with hearing loss hear the sounds that make life wonderful. We are active in over 125 markets and employ 11,000 people worldwide. Our broad portfolio of hearing related products and services generates annual revenues of around EUR 1.7 billion. We are looking for a skilled and dedicated Senior System Analyst - ERP, to join our global IT ERP team, the key driving force behind our constant business growth. The team supports the business key users in the region across all sales and operations functions while working closely with the Global IT and Process Governance team. ERP System Support Responsibilities: Good understanding of process implemented in ERP Manage and resolve incidents and service requests raised in the responsible region Trouble-shoot and provide remedies for reported problems Provide 2nd level support to incidents escalated from other regions Perform root cause analysis for major issues Liaise with external vendors to provide solutions for reported bug and implement the solution to production Liaise with users to perform testings and provide training when necessary Participate and support regression testing for major solution deployment Process Improvement Perform impact analysis on the change requests raised by users Work with application/module owner to define the solutions for change requests Participate in testing of new solutions with key users Create work instruction or knowledge base for regular issues Project Participate in the project/rollout in the region Support User Acceptance Test and key user training Provide project go-live support ERP Development Maintain and support internal customization Developed report or minor customization to support user requirement Requirements Degree in Computer Science or related discipline Minimum 2+ years of working experience in ERP application support or software development Responsible, energetic and eager to learn individual, with a high sense of urgency in problem-solving Full of drive to make genuine contributions to the organization and able to respond swiftly to critical system issues at all times Show more


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Country: Singapore
Employment Type: Full time
Salary: Open