Lucera Financial Infrastructures

Parent Category: Job Listings - Public Domain Listings Category: Systems Engineers (wintel / unix / android / vmware / cloud) Published: Wednesday, 14 July 2021
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.

Support Engineer at Lucera Financial Infrastructures

Job Description

About Us

Lucera is a New York based firm wholly owned by BGC Partners Inc. (NASDAQ: BGCP), a leading global financial services firm.

We provide best in-class on-demand co-located infrastructure and connectivity, priced on a month-to-month basis, offering a compelling solution to businesses looking to lower expenses and reduce operational overhead.

Lucera also offers a high-performance FX matching and aggregation platform as a service, with co-location available in NY4, CH2, LD4 and TY3. The system provides smart order routing, price aggregation, and highly configurable price distribution in one unified solution available via a Web based UI. Coupled with advanced liquidity management, real-time TCA and our low latency pre-trade credit component we deliver a performant, cost effective solution to your eFX needs.


Lucera Financial Infrastructures is hiring a Customer Support Engineer for our Singapore office to help expand our global support footprint for our one of our core products, used by some of the top names in financial services.

We are looking for someone who has 3+ years' experience working primarily with customer support in financial services. This role is for individuals who can work effectively as part of the local and wider global team, along with the ability to work independently with a strong sense of ownership. We are looking to talk to people with:

Experience of first and second level support, and customer onboarding
Understanding of support processes, and ability to react and adapt to changing circumstances
Strong skills in Unix/Linux based environments
Messaging protocols, in particular FIX
Experience with Financial Services, in particular concepts of Market Data and Order Entry
Deployment Management
Technical writing
A passion for technology, with an ability and desire to pick up new technologies
Excellent communication skills
Knowledge of common scripting languages and ability to automate common processes, and interact with existing frameworks
Knowledge of institutional Foreign Exchange Markets

All data collected will be treated strictly confidential and used for recruitment purpose only. We regret that only shortlisted candidates will be contacted.

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Country: Singapore
Employment Type: Full time
Salary: Open