Tech Data

NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.

Systems Engineer (F5) at Tech Data


Job Description

Job Summary: As an Engineer with expertise in defined F5 domain/technology, you will be responsible for providing day-to-day services in customer environments such as implementation, configuration support, maintenance etc. Engineer will be interacting directly with end customers for providing such services.Principal Responsibilities:

Provide detailed scope of work on various F5 implementation projects
Installation, configuration & support on various F5 products “ LTM, GTM, AWAF, APM & etc.
Provides strong production support for client applications
Executes daily activities and processes on support calls
Understands advanced infrastructure services and F5 technologies.
Troubleshooting of production issues and provides a detailed root cause analysis report for the clients including L 1/2 troubleshooting and resolution of F5 problems.
Performs and coordinates for upgrades including planning, scheduling, testing, and implementation.
Drafts and maintains documentation on installations, incidents, and procedures
Responsibilities:
Determine the scope based on requirements, including stating the scope of work, calculating the resources required in delivering the service and advising the senior system engineer preparing the quotation

Install and configure services as per the approved implementation plan
Carry out technology, professional and maintenance support services as per scope within the stipulated duration/ timeline
Provide level 1 support (basic hardware break-fix & troubleshooting of hardware and software issues ) for installed services
Provide technical deliverables such as high level design document, user acceptance test (UAT) doc and as-built documentation
Provide outstanding quality of service and meet predefined customer service level agreement (SLAs)
Undergo technical trainings and obtain technical certifications that are required to meet suppliers' mandatory technical requirements
Conduct knowledge transfer training (where required) Knowledge, Skills and Experience:
Minimum 3 years of relevant experience
Certified in at least one of the technology domain (Infrastructure hardware and software, hyperconvergence, network, security, cloud and/or end user computing)
Strong technical knowledge on the assigned solution domain/product
Knowledge of product portfolio in other technology domain is desirable
Expertise in enterprise products implementation, migration and support.
Strong interpersonal skills with a customer-centric attitude
Strong oral and written communication skills
Strong attention to technical details, priority management and planning skills
Ability to work independently with little to no supervision
Results-oriented
Strong documentation skillsJob Summary: As an Engineer with expertise in defined F5 domain/technology, you will be responsible for providing day-to-day services in customer environments such as implementation, configuration support, maintenance etc. Engineer will be interacting directly with end customers for providing such services.Principal Responsibilities:
Provide detailed scope of work on various F5 implementation projects
Installation, configuration & support on various F5 products “ LTM, GTM, AWAF, APM & etc.
Provides strong production support for client applications
Executes daily activities and processes on support calls
Understands advanced infrastructure services and F5 technologies.
Troubleshooting of production issues and provides a detailed root cause analysis report for the clients including L 1/2 troubleshooting and resolution of F5 problems.
Performs and coordinates for upgrades including planning, scheduling, testing, and implementation.
Drafts and maintains documentation on installations, incidents, and procedures
Responsibilities:
Determine the scope based on requirements, including stating the scope of work, calculating the resources required in delivering the service and advising the senior system engineer preparing the quotation

Install and configure services as per the approved implementation plan
Carry out technology, professional and maintenance support services as per scope within the stipulated duration/ timeline
Provide level 1 support (basic hardware break-fix & troubleshooting of hardware and software issues ) for installed services
Provide technical deliverables such as high level design document, user acceptance test (UAT) doc and as-built documentation
Provide outstanding quality of service and meet predefined customer service level agreement (SLAs)
Undergo technical trainings and obtain technical certifications that are required to meet suppliers' mandatory technical requirements
Conduct knowledge transfer training (where required) Knowledge, Skills and Experience:
Minimum 3 years of relevant experience
Certified in at least one of the technology domain (Infrastructure hardware and software, hyperconvergence, network, security, cloud and/or end user computing)
Strong technical knowledge on the assigned solution domain/product
Knowledge of product portfolio in other technology domain is desirable
Expertise in enterprise products implementation, migration and support.
Strong interpersonal skills with a customer-centric attitude
Strong oral and written communication skills
Strong attention to technical details, priority management and planning skills
Ability to work independently with little to no supervision
Results-oriented
Strong documentation skills

Cultural Competency Requirements:


Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.


Join our team to connect the world with the power of technology!

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APPLY at LINKEDIN : https://sg.linkedin.com/jobs/view/systems-engineer-f5-at-tech-data-2454098021

Google Company: https://www.google.com/search?q=Systems%20Engineer%20(F5)%20at%20Tech%20Data 

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Email Employer: https://www.bizlinksresources.com.sg/index.php?option=com_chronoforms&chronoform=CVform_Email_Employer_form
Country: Singapore
Employment Type: Full time
Salary: Open