Parent Category: Job Listings - Public Domain Listings Category: Systems Engineers (wintel / unix / android / vmware / cloud) Published: Sunday, 08 November 2020
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.



Job Description

Cloud Operations Engineer As a Cloud Operations Engineer, You Will Get To Responsible for operational support, front-line management of incidents or escalation points, and provide proactive & preventative analysis. Assist with prioritization in dealing with multiple simultaneous incidents while effectively communicating/escalating all known issues and resolutions to relevant stakeholders. Develop, implement and maintain processes to document day to day support activities/checklist, dashboard of work and communication of timelines and issues. Able to present and communicate effectively on key findings to peers, management and other stakeholders to maintain positive and effective relationships. Apply a structured methodology and lead change management activities by diligently accessing the change impact, create change management strategy and prepare risk mitigation tactics. Manage validation team to ensure all changes from various stakeholders has gone through substantial QA and security screening prior the final release. Schedule and budget maintenance and upgrades for optimum operational performance. Interface with applicable vendors and relevant teams on a regular basis to maintain cloud system/environment stability. Provide leadership for delivery of 24/7 service operations and KPI compliance. Establish metrics, key performance indicators, and service level agreements to continually improve the performance of IT cloud operations. Work with the Operation Manager to ensure overall service stability and sustainability. Experience And Skills Needed Minimum degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines or relevant work experience. Minimum 2 years of direct people-management experience to include cloud application performance management. ITIL V3 Intermediate Certifications or relevant cloud ops certification preferred Excellent problem detection and determination skills in multiple functional cloud infrastructure and application on cloud environment. Strong customer service orientation and an inherent sense of urgency and attention to details for resolving issues. Proven experience creating, championing and maintaining processes, procedures and policies. Experience in managing cloud production environment and implement preventative actions/measures to avoid business impacting incidents. Experience in cloud technology operations activities and processes such as operational impact assessments, application business outcomes and execution of service improvement plans. A deep understanding of the interdependent relationship between cloud infrastructure, information security and cloud applications/services they enable as well as the criticality of maintaining strong connections between the respective teams within IT. Experience in server, network, cloud resources administration, equipped with troubleshooting and shell scripting skills for daily operations. About Cognizant Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Oct 19 2020 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant. Show more


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Country: Singapore
Employment Type: Full time
Salary: Open