National University of Singapore

Parent Category: Job Listings - Public Domain Listings Category: Systems Engineers (wintel / unix / android / vmware / cloud) Published: Sunday, 08 November 2020
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.

NUS Information Technology: Specialist Associate (EUD ITSS Systems) – Contract Position at National University of Singapore


Job Description

Department: NUS Information Technology Description You will be part of the dynamic team with End User Desktop (EUD) IT supporting role, who is responsible to manage the day to day operational and desktop support for a cluster of research institution and faculties. Duties & Responsibilities The Specialist Associate will: - Liaise on account creation and asset preparation. Prepare notebook/desktop for users based on operating system (Windows/Mac/Linux) and installation of standard software. Troubleshoot software/hardware issue for users and provide solution. Data wipe computer and notebook. Update security by patching for OS, device drivers and peripherals. Report issue to vendor for faulty device and follow up. Keep track and replace toners and waste box for public access printer. Deploy and perform simple troubleshooting for IP Phone. Assist in documentation for IT assets/equipment and helping in asset verification. Escalate unresolved issues to respective parties. Adhere to standard operating procedures. Housekeep IT equipment storage. Provide procedural documentation and relevant reports. Qualifications Minimum Diploma in Infocomm Technology or equivalent. Good understanding of computer systems, mobile devices and other basic tech products. Ability to diagnose and resolve basic technical issues. Proficient in English. Able to work independently and with minimal supervision. A fast learner and a good team player with passion to apply technology to solve problems. Good communications skill and able to communicate with various level of users. Job Executive and Administrative Primary Location Kent Ridge Organization NUS Information Technology Schedule Full-time Show more


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Country: Singapore
Employment Type: Full time
Salary: Open