Parent Category: Job Listings - Public Domain Listings Category: Systems Engineers (wintel / unix / android / vmware / cloud) Published: Sunday, 08 November 2020
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.

Support Specialist, Partner Ad Operations, YouTube at YouTube


Job Description

Due to the current health crisis related to COVID-19 and the escalating visa/travel restrictions in place, we're currently unable to extend offers to anyone who cannot work from Singapore due to lockdown visa/travel restrictions, or other restrictive measures until further notice. Consequently, we will be prioritizing candidates who can start in this location by set date as expected. We're keeping the situation under review and would adjust our position should the restrictive measures be removed later on. Minimum qualifications: Bachelor's degree or equivalent practical experience. 3 years of experience in Video Advertising. Experience managing multiple projects. Preferred qualifications: 3 years of client facing experience in account management, technical support, customer support, or online advertising. Experience in technical troubleshooting, resolving customer queries, and working cross-functionally. Experience using Ad Manager for Publishers, including campaign implementation. Experience with advertising technologies (third party ad serving, programmatic). Knowledge of advertising operations technologies, the digital media industry and buying methods. Ability to speak and write in Korean to communicate with external stakeholders who may sometimes be Korean-speaking. About The Job The Partner Sales Program exists to grow premium content and drive overall business to partners and YouTube. You will collaborate with cross-functional teams to satisfy customers, and ensure they attain business goals while building long-term capabilities. The gTech team is critical in Google's success, supporting sales teams, advertisers, and products that enhance business potential by consistently providing scalable product solutions, reliable information based on efficient, consultative analysis, and customer-centric, collaborative services. As a Support Specialist on the YouTube Partner Ad Operations team in gTech, you will be supporting the Partner Sales Program and working with YouTube Partners to provide consultative solutions, troubleshooting, and technical implementation to enable partner ad serving and drive customer success. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Prioritize and deliver outstanding customer service, troubleshooting, and innovative and scalable solutions for strategic YouTube Partner Sellers' Sales and Ad Operations teams. Educate partners about the YouTube platform ad policy, restrictions, and specs. This may include developing training materials and documentation. Work cross-functionally to drive overall Partner business, and provide partner feedback to help Product/Engineering teams make better informed decisions about product roadmaps. Contribute to strategic initiatives by bringing passion for customers, technical skill, and product expertise. Effectively communicate with representatives from external stakeholders in-market, who may be from Korea. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form . Show more


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Country: Singapore
Employment Type: Full time
Salary: Open