LTI - Larsen & Toubro Infotech

Parent Category: Job Listings - Public Domain Listings Category: Systems Engineers (wintel / unix / android / vmware / cloud) Published: Friday, 16 October 2020
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.

Production Support Engineer at LTI - Larsen & Toubro Infotech

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Job Description

L1-L2 Production Support to provides core technical support • Good interpersonal and communication skills, great teammate. • UNIX (AIX/ Linux) environment • Windows / Wintel OS environments • Databases - Oracle, Microsoft SQL. • Knowledge on Geneos ITRS monitoring would be an added advantage • Experience with any programming languages would be beneficial • Ability to troubleshoot incidents and problems raised by users, investigate system behavior and drive resolutions – at times relaying to development for bug fixes as needed • Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements. • Ensure all productions issues are logged and updated as per the Support team policies and procedures. • Responsible for using various tools to monitor system health and performance and respond to critical alerts to address potential issues within the applications. Maintaining and managing monitoring configurations is also a key requirement • Develop and maintain technical support documentation. • Performs pre-flight checks at SOD to ensure system readiness for trading by the relevant users, identify and fix any issues prior to European markets opening • Participate in and complete application releases, from development, testing and deployment into production. • Perform post release checkouts after application releases and infrastructure updates. • Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives. Show more


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Country: Singapore
Employment Type: Full time
Salary: Open