Ultimate Software

NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.
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CLOUD INFRASTRUCTURE ENGINEER at Ultimate Software  ------------------------------------------------------------------------------------------------------ Ultimate Software is looking for a seasoned System Engineer to join our team in the management, growth, and support of our Infrastructure and Application Services. These services are built upon Wintel and Linux/Openstack platforms. Technologies leveraged at Ultimate Software include Windows Server 2008/2012/2016, Ubuntu, VMWare, Juniper, Dell, Chef, Ansible, Solid Fire. This position will be part of our Cloud Operations Services team working in an operational capacity and supporting environments hosted in data centers within the U.S. and Canada. Primary responsibilities of this role include analyzing and resolving critical infrastructure and application issues, including those that are performance and capacity related. In addition this position entails assessing opportunities for automating manual processes and coding/scripting automation. This position is demanding and plays an integral role in the success of our organization. We’re looking for creative thinkers and problem-solvers. Here at Ultimate Software, we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential. Ultimate is ranked #1 on Fortune's Best Places to Work in Technology for 2020 and #2 on the 100 Best Companies to Work For list in 2020. Ultimate is also ranked #2 on Fortune’s 75 Best Workplaces for Women and #9 on its Best Workplaces for Diversity list. Learn more about US here: www.ultimatesoftware.com/careers Primary/Essential Duties And Key Responsibilities Perform root cause analysis on critical incidents and events with servers and networks and provide technical support (for virtual and non-virtual environments). Analyze data including various logs, traffic trace, and complex configuration data. Provide support and escalation for Level 1 NOC technicians in resolving critical customer-impacting issues. Monitor cloud environments by setting up alerts, reviewing error logs and analyzing user traffic patterns. Perform in-depth trend analysis of system and application events. Provide support and escalation for our client base. Troubleshoot application and infrastructure related incidents. Regularly interface with peer teams on support and implementation initiatives. Execute planned changes. Provide capacity analysis and participate in performance testing. Execute automated tasks via scripting; including remediation and testing. Problem analysis and remediation in a fast paced, customer-centric environment. Position requires after hours work (flexible schedule). Works under minimal supervision. Required Qualifications Knowledge, Skills and Abilities 7-10 years’ experience in hands-on support of Windows Server operating systems (2008, 2012, 2016) and Active Directory Services. 3+ years’ experience working with Linux operating systems; e.g., Ubuntu, etc. 5+ years’ experience working with virtualization: performance tuning, capacity management, design, administration, and configuration, preferably with VMWare, Openstack, or other industry-standard virtualization platforms. 3+ years’ hands-on experience with various storage platforms; e.g., EMC, Netapp, Left Hand, Solid Fire. 5+ years’ experience managing and supporting high availability systems. Functional understanding of Site Reliability Engineering. Experience with configuration management tools like Microsoft System Center. Experience with coding and scripting languages like PowerShell, PowerCLI, Java, Python. Strong written and verbal communication skills. Passionate about learning new technologies and platforms. Experience, Education, Certification, License And Training Working knowledge of MS SQL, MySQL, etc. Experience with configuration management tools such as Chef, Salt, or Ansible a plus. Exposure to and high comfort level in working with Linux operating systems. Familiarity with container technologies (e.g. Docker). Experience with open source technologies and concepts. Experience with Infrastructure-as-a-Service (IaaS) applications (Open Stack, vSphere, Amazon Web Services, etc.) a plus. This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. Ultimate Software will reasonably accommodate employees with disabilities as defined by the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) and other appropriate statutes. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.. Beware of phishing or suspicious messages that appear to come from a trusted or known source and that asks for personal information, account information or requests that you send money to cover expenses associated with a job or otherwise. Ultimate Software does not ask for this information from our job applicants or candidates and never asks for any applicant or candidate to send money. It has come to our attention that some people have been contacted online by persons impersonating job recruiters for Ultimate Software. These fraudulent “recruiters” have used Gmail accounts to contact, and have requested personal information, such as depositing a check to purchase work-related supplies. These are not legitimate recruiters or job offers, and do not represent Ultimate Software. To safely apply for and view open positions at Ultimate Software, please click “Apply" and follow the instructions. Note that our recruiter emails always come from an official ultimatesoftware.com email address. If you suspect you have been the victim of this or a related fraud, immediately contact your financial institution, and then file a complaint with the FBI’s Internet Crime Complaint Center at www.ic3.gov. If you shared other personal or sensitive information, you may need to take additional actions relative to what was shared. Your local law enforcement department may also be able to assist. For any general security related questions regarding Ultimate, feel free to email This email address is being protected from spambots. You need JavaScript enabled to view it..

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Email Employer: https://www.bizlinksresources.com.sg/index.php?option=com_chronoforms&chronoform=CVform_Email_Employer_form
Country: Singapore
Employment Type: Full time
Salary: Open