DBS Bank

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Associate / Analyst, Wintel System Administrator, Technology Services, Technology and Operations ----Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Perform regular system reviews, work on pro-active performance tuning and resilience improvements. Establish configuration standard and design guideline for Windows and system software, covering availability, performance, resilience, monitoring, backup and recovery functional areas. Troubleshoot and drive system recovery. Escalate problems with actual or potential major impact to Problem Management Team. Perform root cause analysis and ensure planned actions are carried out to prevent recurrence. Must be proactive and possess a sense of urgency during service recovery. Automate system operation for repetitive tasks. Track and drive patch management. Track, plan and drive software upgrades to ensure continuous supportability. Establish adequate monitoring to ensure efficient and reliable service delivery Apply modern technology and process to improve system supportability, recoverability, availability and performance. Provide operational excellence and skills for OS and system software to support various project phases (requirement gathering, design, procurement, implementation and hand-over to operations). Support audit and compliance activities. 24*7 Support environment under flexible work environment. Respond to support emails, phone calls and alert notifications in timely manner and do the needful follow-ups/handovers Requirements Possess good technical knowledge of Windows Operating System (2012 & 2008), Citrix, Vmware, SSH, RDP, IIS & Hardware knowledge. Plan and Perform OS Patching/migrations independently. Experience in troubleshooting and performance tuning (Windows & Citrix) Experience in implementing and managing Citrix 7.x, NetScaler. Storefront etc. Server Hardening knowledge to make system secure. Experience in middleware (Connect Direct and SSH, IIS) and supporting application setup in will be an added advantage. Scripting knowledge will be advantage – Batch Script, PowerShell etc. to automate and avoid repetitive tasks. Microsoft/Citrix Certification will be Added Advantage. Debug Analysis is added Advantage. Providing 24/7 Support and willing to Work in Shift. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Primary Location Singapore-DBS Asia Hub Job Technology Schedule Regular Job Type Full-time Job Posting Mar 24, 2020, 10:05:49 AM

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Email Employer: https://bizlinks.com.sg/index.php?option=com_chronoforms&chronoform=Email_Emp
Country: Singapore
Employment Type: Full time
Salary: Open