Parent Category: Job Listings - Public Domain Listings Category: Network Engineers Published: Tuesday, 08 February 2022
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.
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Network Manager at Mastercard

Job Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team “ one that makes better decisions, drives innovation and delivers better business results.

Job Title

Network Manager

Manager for Network centre of Excellence, Global Network


Job Description Summary

This is an opportunity to become part of Mastercard's Global Network team. Our team is responsible for implementation of Mastercard production network. In this role, we offer exposure to a wide variety of Mastercard products and technologies and the opportunity to drive direction for service delivery improvements and support key regional initiatives with a strong focus on both internal and external customers. We focus on the business that our technologies drive in order to understand the potential impact of changes and incidents. We are looking for an established leader who has expert knowledge in network, and a passion for quality service as well as the capability to provide direction and ensure alignment with the global teams.


Strong network knowledge in routing, switching and firewall with experience in implementation and operation support.
Strong customer focus, both internal and external
Leads large, diverse, technology centres that support Mastercard's operational needs and fulfil internal and external customer requirements
Partners with internal stakeholders (e.g., network architecture, network engineering, network security center), collaborating to ensure network security measures are in place and operating efficiently
Drives strategic efforts change within the network environment to ensure processing, data, and network availability across multiple platforms and data center environments
Oversees and lead a team of engineers across the region to provide quality network implementation and changes
Ability to drive improvement and deliver
Oversees vendor relationships and service level agreements, providing advice and guidance for vendor selection based on cost analysis and review
Manages several teams, conducts goal setting and performance appraisal processes, coaches and develops employees as an organizational resource
Conceptualize, build, and maintain tools to support Infrastructure services
Proactively find gaps that impact multiple teams/organizations, come up with the execution plan and drive the project and influence other teams
Develop automated methods to detect, mitigate and remediate network events
Help make the people around you move faster by identifying issues slowing the team down and driving changes to address them
Lead/mentor other folks - Work with other team members from partner teams, understand their challenges, help them find a solution and enable them to write code to address it
Help with recruiting and onboarding of new members to the team. Help them by mentoring and assuring their quick ramp up within our environment
Drive requirements with vendors and third parties to align our internal tooling efforts


Successfully led complex cross-functional domain initiatives, expected to provide project leadership and resolve bottlenecks
Track record participating in global technology domains and providing input to change or develop standards; and to be a strong advocate for the team.
Extensive experience providing complex technical support and maintenance for networking technologies within the operations environment, including those with diverse scopes
Extensive experience interfacing with customers on infrastructure related services, further advancing their understanding of customer problems and experiences
Successfully identified areas for network enhancements, incorporating process improvements and implementing complex project changes to increase operational and financial value
Successfully served as a subject matter expert, interfacing with customers on infrastructure related services and sharing new insights within the Technology Operations team


Routing (BGP, OSPF, EIGRP, PfR, etc.)
Switching (Catalyst and Nexus)
Firewalls (Cisco, Check Point, Palo Alto,etc.)
IPsec, AnyConnect, DMVPN, Global Protect, etc. VPN Technologies.
TCP/IP Network traces/packet captures
ITIL Process related to Incident Management, Change Management, etc.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

COVID-19 Considerations

We value the safety of each member of our community because we know we're all in this together. In many locations, which may change over time, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

About Mastercard

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must

Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Country: Singapore
Employment Type: Full time
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