Mapletree

Parent Category: Job Listings - Public Domain Listings Category: Network Engineers Published: Tuesday, 08 February 2022
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.
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Senior Manager, IS&T - Infrastructure (Network) (Based in Singapore) at Mapletree

Job Description

The Role




Overall architect and owner of Global Network infrastructure for Mapletree Group. This position will lead a team in providing Network support for Mapletree Group, ensure on-going support for business growth, establishing and maintaining technology standards, network architecture, policies and operating procedures, managing systems and vendor services to ensure availability and security.




Job Responsibilities




Responsible to spearhead and support IT initiatives to ensure that network infrastructure supports on-going Digitalisation efforts of Group IT.
Ensure availability and security of the network and systems that reside on it.
Design network infrastructure, policy, procedures to ensure continuous governance of the Global network both on premise and in the Cloud.
Key member of the IT infrastructure team providing guidance and expertise to both business operations and the IT team.
Project Management:
Support IT initiatives in the company both for IT team or the Business, Recommend IT initiatives across the IT team to update operations, improve capability or meet compliance needs.
Responsible for support of projects or change requests where needed and accommodate project/change timelines and work schedules, Able to manage, plan and resource projects effectively in a complex organization.
Manage 1st level Network support and supervision for the Mapletree Group.
This will encompass organizing and when necessary participating in: Point of contact for all support request, Issue resolution “ Break/Fix, Change Requests, Off-hours support where needed especially for Critical network issues, Scope of support will cover the various technologies deployed in Mapletree
Operational Management and Governance:
Overall lead for Global network and be technically hands-on and responsible for all technology and operations deployed in the Group.
Manage a small team of network engineers, to ensure that networks continue to meet the needs of all operations and Responsible for all network operations and able to craft SOPs and Policies.
Provide standards and guidance to ensure that all networks local and remote and implemented with a common standar
Core capabilities:
Technically competent in LAN, WIFI, WAN technologies, needs to understand BGP, MPLS and SDWAN technologies, Good understanding of network protocols and standards to manage firewalls and perform the security investigations, Able to work with other disciplines, understand needs, collaborate and provide solutions to meet multi-discipline project requirements.
Support other IST teams like SAP Basis, Network and applications teams to provide solutions for any IT projects, Able to work with other disciplines, understand needs, collaborate and provide solutions to meet multi-discipline project requirements.
Provide 1st and 2nd level support and change request for internal network & voice infrastructure and technical support for customer to resolve any network and voice related issues.
Understand and able to support Cisco VoIP systems, conduct Network security review/patching and audit including firewall rule settings, logs review, perimeter security.
Ensure Monthly/Quarterly security reporting, Review and recommend processes and procedures to manage operations efficiently.
Maintain SLA and ensure service quality and familiar with Cisco VOIP and UC setup. Experienced in multi-vendor VOIP setup will be advantages.
Manage operational admin activities like:
Supervising vendors and ensuring works are carried out appropriately, Procuring equipment and services, Maintaining billing records, contract expiry and coordinating payments.
Updating documentation for system, equipment inventory, SOPs etc., Monitoring systems, Preparing status reports for management and Comfortable with paper work and understanding corporate administrative procedures.




Job Requirements




Degree in Information Technology and a Cisco Certified Network Associate certification.
At least 10 years of relevant hands-on experiences in IT networking and infrastructure support.
Familiarity with Cisco Networking and VOIP, Palo Alto and Fortinet, as well as in Windows Exchange, Windows AD, AD RMS, Sharepoint, SQL Server, SCOM and SCCM is essential.
Possess strong leadership and people-management skill
Comfortable with major Cloud services like AWS, Azure, GCP, AliCloud etc.
Comfortable to travel where needed.
A team-oriented self-starter, resourceful with the ability to work independently in a fast-paced environment. Experienced IT professional, clear understanding of IT operations, and experience in optimizing such operations




Interested applicants, please submit your resume and a cover letter by clicking APPLY NOW.




(We regret that only shortlisted candidates will be notified. Mapletree Investments Pte Ltd shall not be responsible or liable to any recruitment firm or agency in connection with the receipt of any unsolicited information on any prospective candidate.)

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Hits: 181
Email Employer: https://bizlinks.com.sg/index.php?option=com_chronoforms&chronoform=Email_Emp
Country: Singapore
Employment Type: Full time
Salary: Open