Assurity Trusted Solutions Pte Ltd

Parent Category: Job Listings - Public Domain Listings Category: Network Engineers Published: Tuesday, 08 February 2022
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.
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NOC Engineer at Assurity Trusted Solutions Pte Ltd

Job Description

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech), incorporated to operate the National Authentication Framework (NAF) and National Certification Authority (NCA). We aim to be the Source of Trust in the use of digital services, and committed to enhance Trust and High Assurance of digital services by providing secure and convenient identity management solutions.

We are looking for a NOC Engineer to join us in our mission to enhance Singapore's competitiveness as a trusted ICT hub for citizens and businesses.

What to Expect:

Performs regular system, application and network (System) health checks to verify that the System is operating optimally.
Monitors and identifies IT system abnormalities, resolves problems, or escalates to relevant parties for help.
Performs first level trouble-shooting on the Systems and escalate to second level teams for assistance.
Provides technical support during disaster recovery, contingency test, scheduled maintenance, system change requests, software installation, system equipment problems, etc.
Generates inventory and statistical reports for monitoring, analytics and audit purposes.
Generate reports, updates, escalates and close of incident tickets.
Reviews and verifies the accuracy of operational procedure and processes. Provides recommendations to improve systems or to streamline processes.
Maintains and updates System's documentation and inventories.

How to Succeed:

Minimum NITEC in Engineering or Information Technology.
Minimum 1 year of technical support experience in a NOC environment is preferred.
Candidates with 5 years or more of relevant NOC experience maybe consider for Senior engineer role.
Work in teams of 12 hours rotation shifts that spans across weekends and public holidays.
Able to follow documented work instructions and procedures.
Good written and verbal command of written English

Join us and discover a challenging and rewarding career with Assurity Trusted Solutions!

Remuneration package will commensurate with your qualifications and experience. Interested applicants please click the "Apply Now" button!

We thank you for your interest and please note that only shortlisted candidates will be notified.

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Country: Singapore
Employment Type: Full time
Salary: Open