Parent Category: Job Listings - Public Domain Listings Category: Network Engineers Published: Tuesday, 08 February 2022
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.
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Consultant, Network at Singtel

Job Description

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it's like to be with an Employer of Choice*. Together, let's create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.


24 by 7 Tier 2 technical support team for Software Define WAN, Network Function Virtualization, Cisco Router Network, Juniper Router Network
Incident management, incident review and root cause analysis
Support non-commercial change request for service defined (SDWAN, RMS)
Escalation point for complex technical issue
Lead and drive resolution of escalated issues and meeting global customer requirement
Required to perform 24x7 shift duties and with occasional standby for ad-hoc activities
Ensure service level performance are met with the support from other Singtel Business Units and partners
Preparation of technical information for escalation to Tier 3 or vendor support for issues without known solutions
Knowledge sharing to other Tiers especially for newly hired

The Ideal Candidate Should Possess

Degree in Telecommunication/Computer Science/Computer Engineering
Good team player with excellent communications skills
Need to possess good attitude towards understanding customer requirement and understanding the issues clearly
Must be customer oriented and be able to handle difficult situations
Expertise in IP Routing protocols such as BGP/OSPF/ISIS etc with hands on experience
Expertise in QoS and Traffic Engineering with hands on experience
Good knowledge of SDWAN/NFV
Min 3 years of relevant experience in the IT/Telco industry supporting ISP/Large Enterprise
Possess industry standard certifications such as CCNP/CCIP/JNCIP/JNCIS or equivalent.
Hands on experience on troubleshooting Software Define Networks (Viptela, Silver Peak, Fortigate, Velocloud and etc)
Able to work independently with good analytical & troubleshooting skills.
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Country: Singapore
Employment Type: Full time
Salary: Open