Singtel

Parent Category: Job Listings - Public Domain Listings Category: Network Engineers Published: Tuesday, 08 February 2022

NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.

Lead Consultant, Network at Singtel

Job Description

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it's like to be with an Employer of Choice*. Together, let's create a brighter digital future for all. *Awarded at the HR Fest Awards 2020

The Network Engineer is responsible for managing day to day support of operational tasks, requests, incidents and changes meeting customer's requirements and Service Level Agreements.

The Activities Include

conducting health check, conduct infrastructure monitoring, handle customer queries, investigate incidents reported, resolve the incidents, apply fixes, and also to ensure that incidents reported are tracked and resolved till closure
assisting the Team Lead/Operations Manager to train and guide junior team members

Key Responsibilities

Analysing, troubleshooting and correcting network problems remotely and on-site
Responsibility for documenting incident RCA report the configuration of the system and (network) system performance tuning
Responsibility for security compliance, patching, health check & hardening remediation
Maintaining and administering perimeter security systems such as firewalls and intrusion detection systems
Performing standard or project change request as per change window
Provide on-call 24 x 7 support on a rotating basis
Responsible for applying operating system updates, patches, and configuration changes
Performing disaster recovery operations
Ability to create accurate network diagrams and documentation

The ideal candidate should possess

Degree in Computer Science / IT or equivalent
Experienced in network/security administration in enterprise DC and Public Environment
Experiences in supporting firewall /network product such as Cisco, Palo Alto, Meraki and Check Point
Experienced in troubleshooting system, middleware and network problems, diagnose and solve hardware/software issues, analysing system logs and identifying potential issues/incident
Experience in managing IT Network Infrastructure operations (2 year or more)

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