Infinite Computer Solutions

Parent Category: Job Listings - Public Domain Listings Category: Network Engineers Published: Friday, 16 July 2021
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.

Network Consultant at Infinite Computer Solutions

Job Description

Required Key Skills

Good knowledge in implementation and maintenance of Cisco Routers and Switches of all series.
Good knowledge in Cisco IOS
Average knowledge in implementation and operations support of NAC (network access control)
Average knowledge in Wireless Network / Access Points / Controllers support and troubleshooting
Good understanding of the OSI or TCP/IP model
Provide Level-1 support and troubleshooting to resolve issues
Preferred CCNA certification
Knowledge on monitoring, network diagnostic and network analytics tools
Preferred knowledge on Firewall Products like Cisco ASA, FortiGate, Palo Alto, Aruba ClearPass, Cisco ISE

Priority Tasks

Workplace is at customer premises and staff has to follow instituted Workplace securities
Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual
Perform day-to-day Network operation for the Network Infra-structure and Network Equipment at the customer/IBM premises, including performance monitoring, bandwidth monitoring.
Work with customer's vendor to perform testing and preventative maintenance according to the schedule provided by the customer for the Network Equipment
Perform periodic OS upgrade and Patching as and when required.
24X5 rotational shift onsite availability and 24X7 standby / remote support availability as and when needed for critical incidents.
Assist Level 2 engineers in with first level Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem
Assist Level 2 engineers in providing proactive incident reports for all Network related problems, faults, events within TWENTY-FOUR (24) hours
Respond to all fault calls inclusive of emails and other forms of communications for Firewall related issues and problems reported
Escalate the problem to Vendors Support in timely manner and get the issue resolved within the specified time as agreed with the customer/IBM
Provide multi-vendor equipment support across a wide range of models and types of networking equipment
Maintain the inventory of certificates and install/update/renew certificates as and when required.
Maintain/Update IBM inventory list and compliance related databases or similar Databases.
Maintain the device inventory list for the client when needed, Maintain the software/firmware for all the devices up to date
Maintain the IP address inventory and allocate new IP address when required by business.
Engage third part vendors to resolve hardware issues and follow up till closure
Monitor vendor End of Life / End of Support notifications for all In Scope Devices and inform the client.

EA License No. - 14C6941
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Email Employer:
Country: Singapore
Employment Type: Full time
Salary: Open