NCS Group

Parent Category: Job Listings - Public Domain Listings Category: Network Engineers Published: Friday, 16 July 2021
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.

Network Operations Specialist at NCS Group


Job Description

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.




Data Centre Operator perform daily operations role and responsible for the day-to-day smooth execution and continuous operations. 




The broad area of your job responsibilities will cover the following:

Perform shift duty to support 24x7 DC Operations stand-by duties for emergency.
Assist to oversee the IT equipment hardware inventory on individual rack inside the DC
On-site Management of works conducted within the Data Centre such as site preparation, site survey, network cabling, electrical wiring, air-conditioning, building power supply (including power generator) tests, infrastructure & System maintenance, on-site/off-site standby activities etc
Coordinate preventive maintenance for Data Centre downstream infrastructure which includes Uninterruptible Power Suppler (UPS) systems, Water Detection systems, Fire Suppression systems, PDU, CCTV systems, Card Access systems etc.
Operate Electronic Visitation Management System (Update Authorizer and customer access request accurately and promptly).
Remote Hand Support (Media Management, Visual Inspection, Reboot devices, staging room, Physical connect/disconnect of HDD, network cable connectivity test, insertion of fibre SFP).
Handle input and output media with due care for integrity of data and utility of media for subsequent use, including off-site storage.
Perform Event Monitoring for Data Centre Facilities infrastructure to ensure they are functioning optimally (e.g. UPS, power, temperature control, humidity, water detection sensor, etc.)
Perform event monitoring for IT Systems and Network infrastructure.
Perform incident escalation. Ensure incidents are responded and attended to. To redirect for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
Manage and mitigate escalations of high impact system failures and assist in tracking the incidents till closure.




The ideal candidate should possess:

Diploma Computer Information Systems or related field.
Minimum 3-5 years of experience in DC Operations Support and Batch Management
Familiar with: Control-M 9.0.19.x: Fundamentals, Basic SAP, Data Centre Operations Support, ITIL methodologies
Possess initiative with positive working attitudes and customer services oriented;
Independent and goal-oriented;
Strong teamwork, communication and interpersonal skills;

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Email Employer: https://www.bizlinksresources.com.sg/index.php?option=com_chronoforms&chronoform=CVform_Email_Employer_form
Country: Singapore
Employment Type: Full time
Salary: Open