Parent Category: Job Listings - Public Domain Listings Category: Network Engineers Published: Tuesday, 22 September 2020
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.
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Associate Engineer, IP Network Operations (122013) at Singtel

Realise your full potential with Asia's leading communications group. While we take pride in our 140-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future. Responsibilities Monitor and Take remedial action on pro-actively and reactively detected services and network infrastructure faults till closure. Escalate chronic / technically complex cases to Tier 3 / Problem management / Vendors and follow-up till closure. Ensure that technical and managerial escalation and communication to stake holders are done whenever necessary. Documenting all Incidents and events through Incident ticketing system Managing Corp IP network hardware faults promptly including tracking of time taken for diagnosis, RMA dispatch, replacement of faulty unit and return of faulty unit. Liaise and coordinate with internal stake holders , providers and partners to ensure swift and efficient resolution of faults Schedule and execute break-fix changes to mitigate infrastructure faults. Impact analysis on scheduled changes / faults / outage on provider and internal networks.(e.g. Fiber cuts , Fiber diversions , submarine cable failure etc.) Identify areas of improvements to reduce Infrastructure faults and improve monitoring capability. Generating daily , weekly and monthly report on Infrastructure fault rate and trending Carry out network Infrastructure activities like new deployment of nodes and trunks to support the major network activity and growth. Perform Preventive and corrective maintenance like network device hardware and software upgrade Deployment of best practice configurations in existing infrastructure. Up keeping of IP network infrastructure records. Support service provisioning team by provide smart hand support in various Data center. Carry out Network change activities during silent hours. Operational standby on-call on 24x7 basis. The Ideal Candidate Should Have/be A good Diploma in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems from a recognized institution. Candidates with 2 years of relevant experience and knowledge in Transmission access media such as ILC/LLC/ADM/SDH and TCPIP networking can be considered if there is no diploma. Working experience in the operation and maintenance of IP networks of global service providers will have added advantage. Understanding of Internet routing protocols and technologies including TCP/IP, OSFP, ISIS, BGP, MPLS etc Knowledge of routers/switches architecture and analytical and trouble-shooting skills in the area of technical fault isolation and rectification. Those who have the followings will have added advantage: Cisco certifications (CCNA, CCNP) or Juniper certifications (JNCIA, JNCIS) or Huawei certifications (HCNA, HCNP). Possess good interpersonal and communication skills. Self-starter and highly driven with the ability to work independently, as well as in a team. Tasks orientated with sense of urgency in executing operational duties Ability to work with tight timeline to deliver results. Willing to be placed on call on 24x7 basis and carry out Network change activities during silent hours. Let’s shape a better world through technology. Join us to lead the change. Note to Recruitment Agencies In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team. Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis. The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind). Show more

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Country: Singapore
Employment Type: Full time
Salary: Open