International SOS

Published: Tuesday, 22 September 2020
 Employer Referral

Cloud Solutions Expert at International SOS

A. Overall Purpose Of The Job The Network Solution Expert position is a key role within the Global IT Operations organization to support the ever growing products and services provided by International SOS globally. Within the Global IT Operations organization, this position is the most senior resource after Senior Network Engineer. The role of the IT Shared Service is to be the provider of end-to-end support to our user base worldwide, thus the high level of expertise required to ensure the Global IT Operations is fully self sufficient. The primary focus is to provide technical leadership to network infrastructure design and planning. He/She will take an enterprise view in architecting infrastructure to ensure fit-for-purpose, robustness and cost effectiveness. B. Key Responsibilities Overall responsibility for the company’s network designs and network installations Coordinate and manage activities of the company’s engineering team and oversee programs to train and manage network engineering resources and other third-party service provider. Primary interface responsible for network related services carried out by the company’s service providers Monitor vendor compliance with SLA’s and other commitments, and provide management reports and other qualitative data to measure the effectiveness of service provided Understand and communicate company’s networking design and implementation standards to assure accurate service delivery to be delivered by service provider as required Develop organizational structure and ongoing workflows to deliver/maintain rigorous networking standards and practices across the engineering staff and the company Work closely with the assigned engineering staff to develop each team member in their assigned role Coordinate solutions and necessary escalations with vendors and network engineer for service delivery issues Actively contribute to improve and map LAN/WAN/Wireless/VoIP processes within ITIL framework Understand complex LAN/WAN/Wireless/VoIP integration with WAN, LAN, Wireless, VoIP customer network. Work with Business Units, Development team, and IT Infrastructure team members to ensure overall performance meets/exceeds service level objectives C. Requirements Degree in Computer Science, IT, Engineering (or equivalent) At least 8 years of experience in network solutioning role in global distributed organization Industry Technical Certifications are required: CCNP, CCDP or CCIE and CCVP and CCNA Wireless, CWNA or CWNP, experience with Microsoft, Linux, Networking Excellent knowledge on Legacy LAN/WAN/Wireless/VoIP technology, (Cisco Router, Cisco Switch, Cisco Wireless, Cisco VoIP, Cisco ISE, Cisco ASA Firewall, Checkpoint Firewall, Juniper Pulse Secure, RSA, etc.) Excellent protocol skills: (BGP,OSPF, EIGRP, IPSec, RSVP, VTP, VLAN, STP, QoS, TCP/IP, IP Address, Frame Relay, HSRP, VRRP, NAT, ACL , H323, RTP, RTCP, cRTP, sRTP, etc. ) Good LAN/WAN/Wireless/VoIP Tools: SolarWinds, SCOM, Sitescope, etc. Good Networking skills: Linux, Router, Switch L2, Switch L3, Wireless, VoIP Familiar with WAN optimization and application compression technology. Eg. Riverbed Steelhead Familiar with accreditation, certification, and compliance requirements such as ISO 27001, Cyber Essentials, PCIDSS etc. The right person will have gone through the ranks of an operations group supporting global organization on a 24-7-365 basis. Proven track record in maintaining and enhancing skill(s) level(s) according to future technology trends Proven track record in managing multiple escalations with effective follow-up/follow-through High proficiency in spoken & written English Limited travel will be required Show more

Original Joblink: https://sg.linkedin.com/jobs/view/cloud-solutions-expert-at-international-sos-2004839087 ---------------------------------------------------------------------------------------------------------

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Hits: 71
Country: Singapore
Employment Type: Full time
Salary: Open
NOTE: This job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral