Equinix Asia-Pacific

Parent Category: Job Listings - Public Domain Listings Category: Network Engineers Published: Tuesday, 22 September 2020

NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.

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Manager, Global Network Planning & Implementation at Equinix Asia-Pacific

Manager, Global Network Planning & Implementation About Equinix Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions. At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do. Job Summary Responsible for: network design and planning, capacity management, vendor evaluation, activation and deactivation of customer services, troubleshooting and fault resolution of reported and detected faults, performing effective maintenance to the equipment to prevent faults from occurring, procurement and installation of equipment for expansion and new services. Supports enterprise wide and local area network components, including network security components and vendor communications. Implements, troubleshoots, analyzes and maintains networks across the enterprise. Manage relationships with functional stakeholders. Monitor and manage key performance metrics. Responsible for the Global Deployments and Monitoring. Manages on-staff GN Implementation engineers, including assisting in recruitment, supervision, scheduling, mentoring & development and evaluations. Establishes department objectives, work plans, SOP, schedules, and ensures resources are available for completion of complex technical projects. Ensures that all tasks are developed into appropriate plans and completed with required analysis and reports. Responsibilities Deployment Live deployment of new multi-vendor solutions Creates and modifies the documented guidelines, cheat sheets used by the Ops team, etc. Builds the process workflow for others to follow Engages in validation of new solutions with Global Network Design team Conducts NOC and NSE training and performs RMA actions Engages in port and device and customer migrations Performs network tools deployments Deploys new features and new architecture deployments Manages network software and process automation and generates business system requirements Performs automation of key NSE and NOC functions (e.g. NSE Scripts to manage the routers for install operation) Product Development Lifecycle Engagements Requirement Phase: Provides feedback to the product and development communities based on customer input and deployment experiences Development Phase: Engages in reviews of functional specifications and solution discussions Test Phase: Participates in POC validation, network device testing, customer API testing, and SIT and UAT new feature testing Provides feedback through test plan reviews Enables comprehensive testing and deployment ready validations Identifies key customer issues Deployment Phase: Delivers on the plans for data and customer migrations Performs the cut over and post migrations Provides MOP and post deployment feedback to the cross-functional teams on an ongoing engagement model Sustaining phase: Trains and transitions from deployment teams during deployment activities Manages the deployments with a goal to deliver the highest levels of customer satisfaction on Equinix products Service Delivery Performs Network Service Delivery functions, namely: fulfillment for quote to cash transactional tickets for all network and data center products (Interconnections, DCIM etc.) Ensures successful fulfillment of the Software triggered provisioning (e.g. VC's and RI's) Reviews the metrics, improves the efficiency of the fulfillment (per customer and per transaction), and presents the data to cross-functional teams to improve the effectiveness and quality of our products Management Manages team of local technology professionals Responsible for providing comprehensive input to stakeholders to support decision making Proactively communicates issues and risks and escalate conflicts, proposing options for resolution Able to drive effective conflict resolution between stakeholders Manages all stakeholder communications with respect to project and operations status In addition to building effective working relationships with stakeholders, the manager partners with stakeholders to execute against agreed-upon commitments Responsible for managing stakeholder escalations/priority shifts to resolution and/or senior management escalation Works closely with project managers to track resource allocation and utilization for assigned projects Skill Sets And Qualifications 10+ year experience in the Telco industries, preferably with operational experience in an ISP/Carrier environment. Bachelor's Degree Strong knowledge of routing protocols (BGP, OSPF, ISIS, MPLS), WAN technologies, backbone operations. Good understanding of OpenStack technologies and network function virtualization. Network Certifications (CCNA/CCNP/CCIE/JNCIE) will be preferred Knowledge on scripting and network management tools Intermediate level knowledge on DWDM / Optical transport network. Show more

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