StarHub

Parent Category: Job Listings - Public Domain Listings Category: Network Engineers Published: Tuesday, 21 July 2020

NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.

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Senior Technical Consultant at StarHub ------------------------------------------------------------------------------------------------------ Job Description The Technical Consultant role support sales in driving Telco services and customized solutions and connectivity needs to Enterprise customers. He/she will work closely with account managers in the Managed Accounts (MA) segments. Responsibilities Responsible for developing a comprehensive and competitive solution that is financially sound and can be operated leveraging StarHub existing / emerging services, customer specific development and third party services. Owning the technical leadership and securing the sign-offs (acceptance) with the engineering and service delivery teams, as well as third-party providers. Functional work activity covers development of solution design; overall solution costing; delivery planning; and offer elaboration inclusive of customer facing activates such as presentations and negotiations. Directly engage and lead pre-sales consulting for strategic customers. Support the Account Managers as required for the preparation of account plan, solution pipeline and sales forecasts. Bid/Solution Response: Responsible for overall technical solution design; Focusing on increasing customer value and solution profitability, while reducing commercial and service delivery risks Responsible for the end-to-end validation/design of large, complex non-standard solutions covering technical architecture, delivery planning, compatibility check with StarHub network infrastructure, and SLA. Responsible for identifying non-standard costs and risks, and evaluate the impact of these costs/risks on the solution with the Bid/Sales team. Identify and clarify technical, delivery and operational risks Solution Execution: Ensure transition from Pre-Sales to Post-Sales via a kick-off meeting Support solutioning for major/complex changes during transition, implementation and service management activities Qualifications Bachelor's degree or Diploma in Computer Engineering/IT or related discipline CCDP, CCNP, certification or equivalent would be preferred At least 5 years of relevant working experience in the Telco, ICT arena - IT Network industry and involved in Pre-sales or Post-sales of medium to large/complex Infrastructure Cross-vendor networking (routing, switching, VPN, Voice, load balancing, security & firewalls - Cisco, HP, Aruba, ALU, Avaya, Fortinet, Riverbed, Juniper, F5 Familiar and conversant in Telco services - Domestic and Global - MetroEthernet, MPLS, Contact Centre, Conferencing, SD-WAN, NFV, Data Centre hosting. Familiar and conversant in ICT - Routing, Switching, Wireless, Unified Communications, Firewall, and Structured Cabling Ability to perform independently and interface with customers, partners and account team Good knowledge of consulting frameworks and methodologies Excellent presentation/communication skills (written and verbal) Independent and ability to work under pressure and in ambiguous environment *We regret that only shortlisted candidates will be notified. Show more