Wells Fargo

Parent Category: Job Listings - Public Domain Listings Category: Network Engineers Published: Sunday, 24 May 2020

NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.

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PC / LAN Analyst at Wells Fargo ------------------------------------------------------------------------------------------------------ About Wells Fargo Wells Fargo & Company (NYSE WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About The Market Job Description Role Provides End to end desktop technology support services for both software and hardware for the organization. Responsibilities Identify and develop methods, techniques, diagnostic tools or criteria to troubleshoot, diagnose and resolve moderately complex desktop and desktop related hardware, software, operating systems, application and network problems Knowledge of Datacenter operations and layer 1 infrastructure Analyzes client needs and assesses technical alternatives to determine their impact on the client and systems environment Coordinate the planning, installation and implementation of new or modified PC/LAN related hardware, software, applications or operating systems to meet client s requirements and updates/writes documentation Participate in the implementation of voice and data communication networks to support environment, including configuring, implementing and troubleshooting circuits May participate in the hands and feet support and implementation of server environments Understand BCP, quality, security and compliance requirements for supported area and assesses changes for risk to the environment Coordinate testing and updating the business continuation plan Participate and collaborate as an I.T Infrastructure resource for all Technology Initiatives in APAC region Provides technical support for operating systems and work with SMEs for enterprise application issues Market Skills and Certifications Requirements Experience of more than 4 years in all phases of desktop operating systems support, implementation, and maintenance, preferably with the finance sector Experience in provide end to end technology operations and related project support Knowledge of desktop operating systems, applications and infrastructure required to implement and support enterprise deployments Knowledge of Desktop Services, security and access standards and practices Well versed in identifying and developing methods, techniques, diagnostic tools or criteria to troubleshoot, diagnose and resolve moderately complex desktop and desktop related hardware, software, operating systems Basic understanding of Datacenter operations, networking (Data, Voice and Video) and server technologies Proficiency in supporting desktop environment Windows 10, Active Directory, MSOffice, Outlook, MCS, SQL and Exchange Occasional weekend and, after working hours are required Occasional provide on-call service We Value Diversity At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Reference Number 50335BR