Parent Category: Job Listings - Public Domain Listings Category: Network Engineers Published: Wednesday, 25 May 2022
NOTE: The following job description was extracted from public domain and published here as a value added service to BizLINKS Resources members. We are currently not a direct vendor to the above organisation and would be interested to work with the above through a internal organisation referral.
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Technical System Engineer at Atos

Job Description

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of ‚¬ 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

Data Centre Operations Engineer

Duties & Responsibilities:

Evaluate overall workload with customer Management team, to ensure delivery service to customer with high quality and error free.
Provide daily management of production and problem management, execution of all automated business applications and processes.
Perform Data Center Operations, Incident and Problem Management, Service Level Management, Enterprise Scheduling, Critical Business Process Planning and Execution.
Help establish a positive customer experience working with the local customer operations team to ensure service delivery within their production environment.
Plan, coordinate, and direct data center activities on behalf of the client organization, as well as provide administrative direction and support for daily operational activities of the data center.
Project / Operation task scheduling with customer and Operation team.
Perform project implementation and daily operation as customer SOP.
Monitor Operation team daily operation progress and ensure all the activity with customer SLA.
Escalating outstanding issue to customer management team and report to global team in necessary.
Responsible for assisting with PMO level optimization of resource utilization.
Take ownership of deployment defect and provide remediation of defects.
Responsible to provide daily / weekly meeting with customers for team / projects status reporting.
Participate in and contribute to data center workgroups
Update and provide feedback on Runbook documentation (SOP)
Coordinate onsite Operation team with customer, landlords, 3rd party support suppliers, and other vendors to perform work together
Be available to provide guidance to Operation team to ensure a timely and error-free resolution to issues
Provide Training and coordination with global team for knowledge distribution to Operation team.


Degree in Computer Science or IT related disciplines
3 - 5 years' experience in IT management experience; experience in other aspects of IT operations, including budgeting and staffing
Preferred Data Center related certifications
Preferred technical knowledge of network, PC operating systems, RAID technology, Windows Server OS Support (2003/2008), DNS and DHCP
Preferred Windows MCSE and Cisco CCNA Certifications, ITIL is an advantage
Good command in spoken and written English
Good communication, presentation skill, interpersonal skills and team player
Self “ motivated and good leadership skill
Ability to work and manage the high stress data center environment
Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from

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Country: Singapore
Employment Type: Full time
Salary: Open