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This is a IT Ops Service Desk Specialist role 
Ensure a qualitative and efficient 1st and 2nd Level Service Desk Support 
Assist internal users on various technical issues via ticketing tool, phone, and on-site presence 
Perform a progressive incident analysis and ticket dispatching 
Handle IT service requests and manage request fulfilment process 
Communicate and provide status updates on tickets 
Execute operational daily user profile and functional security activities 
Monitor IT and Application Services 
Execute and monitor batch schedule 
Solve anomalies by following the Operative Manual

 


General CV submission 


 

Country: Singapore
Employment Type: Full time
Salary: Open