Our client has POPS in many parts of the world and as such operates one of the largest clouds worldwide.
In Singapore, they operate a centre of excellence (COE) for VIRTUALISED computing to provide support to their global clients.
The virtualisation COE  is responsible for maintaining a high degree of expertise in the virtualized software, hardware and networking infrastructure environment while delivering a number of key product services toward the customers. 
 
SCOPE
  • Support the initial project implementation, transition and operation of the pilot virtualization environment.
  • Drive processes, procedures and established the handover of the support model to various SGS team
  • Support both operational activities and projects for the specific areas.
 
ROLE and RESPONSIBILITIES
  • Provisioning and configuration of virtualised computing services
    • Level 2 troubleshooting and support
    • Provide change management requests
    • Best Standards and Compliance  Governance
    • Technical point of contact for new installations and deployment
    • User Acceptance Testing with customers Provide presales support to solution team
 
 
Skills REQUIREMENTS
 
Essential
  • Storage array experience, e.g. NetApps, IBM SAN, Brocade etc.
  • VMWare VSphere operation experience
  • LAN/WAN troubleshooting
  • LDAP and Active Directory administration
  • IT Operations Experience
 
Advantageous
  • ITIL Foundation
  • Supporting Desktop Virtualization environment
  • Project implemention and management
  • Experience managing Blade server hardware. Eg.IBM H-Series, HP Blade.
  • Scripting experience
 
Useful
  • Citrix XenServer, Apps, Desktop experience

 

Soft Skills REQUIREMENTS

Essential 
  • Excellent communication skills
  • Active listening skills
  • strong analytical and trouble shooting skills.
  • team player

 

Certifications REQUIREMENTS

Essential
  • Microsoft MCSA/MCSE operation and certification (current MS OS)
 
Advantageous
  • VMWare VSphere certification
  • Citrix XenServer, Apps, Desktop certification
 
Useful
  • Citrix XenServer, Apps, Desktop certification
 
Education REQUIREMENTS
 
  • Diploma or Degree
  • Min 7 years for diploma holders
  • Min 5 years for degree holders
 

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Country: Singapore
Employment Type: Full time
Salary: Open