The role of the Project Manager is to manage and lead the project team, providing support and guidance to effectively deliver the services to our customers.
The Project Manager will play a senior role in respect of one or more of the customers for whom he/she will be responsible for.

SPECIFIC RESPONSIBILITIES

Role
Accountable for consistent definition/planning/implementation of projects within time/scope/budget; using standard project management tools and procedures
Deliver the technical solution into the client environment by providing professional project leadership/direction/control

Responsibilities
Project definition/planning/implementation management of the technical solution within planned timescales/scope/budget through a multi-cultural & multi-disciplinary virtual team
Use standard project management tools and procedures to deliver consistent and high quality projects
Primary interface with the client and account teams for the project
Manage client expectation throughout the project lifecycle
Obtain the required resources from (internal/external) to complete the project
Financial Management during the project to ensure timely use of project budget
Handover to Service Operations the completed technical solution

Key Requirements
Project management and complex implementation experience (6-10 years) within the telecommunications, networking and preferably Cisco environment global projects
Experienced in managing and delivering  projects in multinational environment
Proven experience in setting up the project team; identifying, selecting and appointing project resources to deliver the technical solution
Proven experience in setting and monitoring performance against project milestones
Strong focus on delivery and attention to detail
Good understanding of voice, IP and data products; and capabilities
Able to structure and prioritize work packages around client and project requirements
Able to simplify complex solutions and present to senior management and business leaders
Excellent written and verbal communication; and presentation skills
Virtual team & sub contractor management
Commercially astute
Good problem solving
Creative/strategic thinking
Conflict management
Effective stakeholder management
Good interpersonal skills
Influencing & negotiating skills
Proven ability to work effectively as part of a wider team
Self starter with strong personal drive


Key Accountabilities
You are accountable for the level of satisfaction that nominated customers perceive that they receive from our client for the services provided through our client.


Educational Qualifications & Working Experience
Degree in IT, Business or equivalents
At least 7 years working experience in the service industry. Experience in Telecommunication and customer service is required. Experience in serving financial sector is required.
Virtual team and people management experience is required.

 

 

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Country: Singapore
Employment Type: Full time
Salary: Open