The Role:
  • You will manage clients Lotus Domino R6 and R7 Servers via remote access.
  • Helping Service Desk Agents troubleshooting usersLotus Notes Client issues.
  • Working on trouble tickets escalated from Tier 1 Service Desk.
  • Performing daily Lotus Notes administration tasks such as Notes ID creation, recertifying Notes users, moving Notes users to different OU, etc.
  • Performing routine server maintenance tasks such as maintaining AdminP db, synchronizing usersmail file and databases on clustered servers, etc.
  • Troubleshooting R6 Domino Server issues, eg. server crashed or hung, users unable to access the Domino server, etc.
  • Configuring, maintaining and troubleshooting ScanMail.
  • Assist Lotus Notes Team Leader on Lotus Domino/Notes Projects.

Requirements:

  •  
    • Diploma or Degree in Computer Science or Engineering.
    • At least 3 years working experience in large Lotus Notes environment spanning multiple countries with several thousand users.
    • CLP preferred but not mandatory.
    • Willing to work long hours and on weekends as well as Public Holidays when required.
    • Preferably with Asia Pacific support experience.
    • Able to speak clear and fluent English.
    • Mandarin and/or Japanese speaking Singaporean or PR are welcome to apply.
    • A proven professional with excellent interpersonal, written, verbal, presentation and time management skills. Strong team player.

 

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Country: Singapore
Employment Type: Full time
Salary: Open