As part of their regional relocation exercise from Australia to Singapore, our client a global energy resources company is seeking to expand its Singapore field support team. They are looking for 3 personnel who will provide on site support of Desktop, Workstation, Laptop, End-node LAN/Voice and other technologies as required in a highly Complex business environment including trading floor and back office support operations
Key Accountabilities and Responsibilities 
Technology 
• Provide technical and administrative support of Personal Computers (hardware, peripherals and software) in an onsite capacity 
• Ability to use help desk tools to log/monitor/close client calls 
• Maintain systems software and hardware documentation and where appropriate asset system information 
• Liaise with relevant Lines of Service (LOS) to provide first level technical LAN/WAN support, system backups (servers, where required) and emergency site visits (server down, etc). 
• Perform systems management including LAN desktop management 
• Keeps current with tools to enhance team performance and achieve team objectives 
Pre-requisites 
- Outstanding software and hardware skills. 
- Strong technical background, able to provide 1st & 2nd level support. Desktop skills must include 3-5 years supporting Windows XP and Microsoft Outlook (messaging)
- Excellent problem diagnosis and solving skills. 
- High degree of motivation to solve problems. 
- Excellent communication skills. Able to deal with customers up to VVIP level
- Ability to work under pressure. 
- Excellent verbal and written communication skills.
- Help Desk and Remedy experience preferred. 
- Salary up to 3.5K

APPLY for this post

 


General CV submission 


 

Country: Singapore
Employment Type: Full time
Salary: Open