Managing a group 30-40 multilingual support team with a support of a few team leads
Management Reports
SLA reporting
Manage global, regional accounts
Data analysis, trend analysis, agent rostering
Requirements
5 years helpdesk experience
2 years supervisory exp
Good technical skills
People Management Skills
Bilingual in 2 languages
Min Diploma
45-50K pa

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Country: Singapore
Employment Type: Full time
Salary: Open