Our clien a global bank in tampines, has open a new global network command centre and is looking to fill 8 posts at level 3 support
Reports to: Global Network Command Centre Level 3 Manager

up to 65K pa (base salary) + VB

BUSINESS DIMENSIONS
Perform level3 type troubleshooting for EMEA, ASPAC and Japan regions for chronic and/or critical problems.
Assist in root causing any and all outages
Develops, improves, implements and delivers superior Network Operations support to our client's banking infrastructure.
Escalate issues and/or outages to regional and/or global engineering.
Perform proactive audits on network devices.

DEVELOPMENT VALUE
Broad regional and global exposure with other operational groups.
Exposure to multiple network architectures and vendors.
Position will have broad business contacts globally, and across all major business lines (GCIB, Corporate, Consumer, etc).
Ability to influence and improve our client’s Network Operations practices and technologies.
Support a network on scale unmatched by most companies in the world.
KEY CHALLENGES/ANTICIPATED CHANGES
Support various our client's businesses.
Learning and understanding GNCC process and controls.
Understanding the various parts of our client's network.
Support of multi-vendor routers and switches.
Interface with various engineering teams on design improvements.


EXPECTED CONTRIBUTION/TASKS

Develops and maintains external relationships with the global team.
Fosters innovation. Working with Engineering colleagues, ensures our support services stay current/ahead of the market.
Develop and track solutions to existing control issues, and ensure ongoing self-identification of control issues.
Oversight various tasks.
Perform root cause analysis on sev#1 type outages.

EXPERIENCE REQUIRED
5+ years experience working with Cisco routers and switches.
Familiar with Microsoft Office Products, IE- Outlook, Excel, Word, etc.
Must be certified as a Cisco CCNA and CCNP
CCIE certification is preferred but not required
Strong working knowledge of Local Area Networks(LANs).
Strong working knowledge of Wide Area Networks (WANs) (T1s, T3s, Frame Relay, ISDN etc).
Strong working knowledge of at least three of the following routing protocols: EIGRP, IGRP, BGP, OSPF, RIP.
Strong working knowledge of al least three of the following media types: Fastethernet, FDDI, Token Ring, ATM, POSIP, and Gigabit.
Strong working knowledge of sniffers and probes.


PERSONAL
Able to handle stressful situations and keep a level head.
Have good written and verbal communication skills.
Self-Motivator
Energetic and eager to learn.

 

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Country: Singapore
Employment Type: Full time
Salary: Open