• Provide Lotus Notes Daily Management, Analysis, Troubleshooting and Maintenances Lotus Notes mail files/users, mail-in Databases on 11 Domino Hub, Mail, SMTP, Application, Samtime, Fax and Development servers. 
  • Administration, analysis & problem resolution and Routine Housekeeping Services - on server crash, request & issues on Lotus Notes account, register, rename, recertify, & delete users, move users to new certifier, modify person doc, rules, databases ACL, clustering, Drive disk space, cluster replication, replication conflicts, mail.box for dead mail, mail routing & to external  server, Resource Reservation, template issues, Active Directory (AD), Server, department shared folders (& access right) and etc. 
  • Perform Monitoring Services - Monitor of Domino, server tasks, and server performance, bandwidth, replication, clustering, mail tracking, log and errors. 
  • Perform Upgrading / Migration - Upgrade and migrate of Server Operating System (OS), Lotus Domino servers, Lotus Notes Client, Antivirus / Filtering for Domino, Application Databases, Resource Reservation and mail file migration/template upgrade. 
  • Provide other Troubleshooting and Maintenances - Perform diagnostic, troubleshoot and maintenances services for Hardware and software; OS, network, system, benchmark OS performance, Citrix, patching, transmitting pertinent files to Lotus for support, perform editing/testing/implement Lotus Notes mail/application template and etc. 
  • Provide varies support and other services - Provide different level support and resolve cases. Perform planning and advice, testing, demo, implement of ID recovery, document on troubleshooting and guide, restoration of files and databases.
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Country: Singapore
Employment Type: Full time
Salary: Open