Sales Operation Manager (Inventory and order expedition)

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• Plans and coordinates the functions, resources and activities of the Supply Chain including import/export, inventory planning and control, customer service and product distribution in order to ensure an optimally cost effective flow of material and a high level of customer service.
• In charge for inventory management and analysis to improve the capital efficiency on stocks and minimize risks of write-off of excess, expired and obsolete products. Responsible for forecasting, management of demand and supply, inventory management and allocations of products to meet requirements within the Asia-Pacific Region. Works closely as an integral part of the global supply chain in achieving inventory optimization for each product division

Key activities & Accountabilities

• Manages inventory planning and controls activities in the warehouse and in consignment.
• Coordinates and controls the different activities of customer service to ensure a high level of customer satisfaction in line with business strategies.
• Support sales requirements through the facilitation and control of the process of imports of goods from point of origin at distribution centres to the warehouse.
• Coordinates product distribution based on workable orders placed in the system.
• Manages the product warehousing, transportation and disposal according to Company quality standards.
• Coordinates the monthly forecasting process activities
• Acts as the primary contact with the distribution centre and the regional Demand Planning team.
• Collaborates with AP countries to support their sales plan.
• Manages product phase in/phase out and product rationalization.
• Updates revenue and non-revenue forecasts, analyzes forecast accuracy performances of the countries
• Analyzes weekly backorders of countries
• Expedites supplies upstream
• Rationalizes safety stock
• Allocates critical parts
• Manages replenishment signals of countries to achieve inventory optimization
• Sets planning parameters
• Engages in global planning activities
• Excess, expired & obsolete inventory management
• Reviews excesses of countries, authorizes returns and redeploys inventory to other satellites.
• Identifies expired or obsolete products for write-off
• Carries out demand and supply planning analysis based on sales forecasts from sales and marketing.
• Reviews statistical data on all aspects of planning and advises management of inventory plan issues.
• Manages and directs actual delivery against schedules and. Takes action to eliminate delays and ensure adherence to plans
• Maintains stock records and electronically manages minimum and maximum inventory levels. Reports on outstanding stock balances or shortages of product. Manages weekly replenishment process.
• Controls and manages excess, expired and obsolete products to minimize the risk of write-offs.
• Generates inventory analysis reports as per schedule
• Works together with warehouse personnel to ensure inventory accuracy through regular cycle counts.

Requirement

• Experience in sales order management
• Regional sales experience in Asia Pacific region, including managing sales teams and key regional accounts
• Software skills (Word, Excel, PowerPoint, etc).
• Understanding the language of business practices, logistics, transportation & warehousing terminology.
• Excellent commercial awareness and business acumen

General CV submission 

Country: Singapore

Employment Type: Full time

Salary: Open