Customer Order Administrator (Network Service Provisioning)

Job Description Form Our client is a global network service provider

As part of the network provisioning team he is

responsible for the timely implementation of all network services sold . Typically, this entails the implementation of multi-site projects consisting of various connectivity solutions for one multinational end-customer. Your primary responsibility in this team will be to coordinate the administration of incoming orders. Your primary tasks in this diverse administrative role will be to:

Validate incoming order forms and collect and update missing data;
Contact customers to gather site specific information required for the implementation of orders;
Update the back office system with customer data and delivery deadlines;
Check prices and place orders at providers;
Contact providers to follow up on outstanding orders and ensure shorter lead-times;
Administrate all correspondence with customers and providers;
Inform project managers on the status of orders to ensure a smooth handover;
Participate in various projects to support the business.